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5

Very friendly staff

5

Quick and easy process to do a pretty difficult job. Scott Haines was fantastic and very fast in getting the work completed during the projected time. The pick up process was fast and easy. I will definitely be getting all future repairs done by Springdale Automotive.

5

Routine vehicle service done right. Consistently excellent & extensive overall vehicle inspection ensures my vehicle is in top mechanical operating condition.

1

I have brought several cars here over the years. I have been there enough for them to send me a gift card for $50. This time I brought my 2012 Honda CVR that only has 36K miles on it for an oil change and tire rotation. They then run an inspection on the car and along with a list "maintenance items" they find an oil leak. I did not see an oil leaking and they told me it had not gotten to that point yet. So I have them fix it. So it did not get "worse". LABOR COST WAS 526 dollars!!! What would it have cost me had it gotten 'worse". So what was going to be a 100 dollar job (60 oil change and 30 tire rotation) ended up costing me 905 dollars. I ended up not even getting the tires rotated! because it was already so much money.! I think I was taken advantage of! Wont be back unfortunately.

Hi molly I’m sorry to hear about your less then perfect experience at Springdale Automotive we are family owned and operated and would never “take advantage” of anybody, we wouldn’t be in business 25 years operating that way. We will always do a courtesy vehicle inspection to let you know anything going on with your vehicle, we do not pressure sell or anything we look over the vehicle and provide an estimate for any repairs or maintenance items we find, it is always up to the customer weather to have it fixed or not. Depending on what item was leaking oil it would still be the same cost if it was a small leak or a very large leak. I will be contacting you soon.

- Westport
5

Being a Business Owner / Marine, I pay particular attention to how other businesses are operated, and their attention to detail. I once had the opportunity to meet Sam Walton the founder of Wal-Mart and go quail hunting down in Arkansas. He told something I have never forgot, and I have found to so true when it comes to any business you will encounter. Here is what he said, " when I visit my stores I go in the back door and I find my lowest paid employee, of course this person does not know me, if I find this person is on task, with a positive mental additude, then I know my manager are doing their jobs." The take away is, "if you got problems at the bottom , you got problems at the top. SPRINGDALE AUTOMOTIVE IS WELL RUN FROM TOP TO BOTTOM ! From the moment you are greeted by the service tech, to the ongoing updates with the progress of your vehicles repairs, to the actual execution of the repairs and delivery they never miss a step. Outstanding Professionalism. Thank you, John Henry Allen USMC- RETIRED

5

Springdale was a godsend during the COVID-19 crisis. They offered pick up and delivery service for our vehicle and no contact service. They promptly fixed our issue and got our vehicle back up and running within an hour of our call. Thank you so much to the Springdale team for your hard work and for taking such great efforts to keep us safe!

5

Had Springdale check out a car before I bought...they saved me from wasting $15,000 on a car that needed $10,000 worth of repairs. 👊🏻

2

They were really sweet and helpful BEFORE service and even picked up my vehicle no problem. I was supposed to receive text updates about my service and did not receive any. I only got a call to give me a ridiculously large estimate that costs more than the value of my vehicle. Right before closing (bare in my mind my car was picked up very early), they finally called to charge for my service and had the audacity to ask if I needed my vehicle to be dropped off to my home. They charged me but forgot to include my coupons and told me they would take care of it but to this day (5 days) later I have to keep calling to ask if they would refund the coupon amount and still haven’t seen any progress. I don’t think I will be returning here.

5

Very happy with the honesty and integrity of this company. After diagnosing the issue, they made a recommendation that benefitted me but did not benefit them. I really appreciate that and highly recommend Springdale Automotive as a business you can trust

5

We take all five of our cars to Springdale in Prospect. They've always done great work for us. Good quality, one time. Very nice team!