Louisville and Prospect Auto Repair

Professionalism, Punctuality, Quality, Value Professionalism, Professionalism , Punctuality, Punctuality Quality, Quality Value Value

I brought my car in because the battery light was on and I thought the alternator was failing. Arliss very kindly rushed to find a new one in time to install before they closed so I wouldn’t be without a car all weekend. When they tested the alternator, they found it was functioning well so l didn’t have to buy one after all. But thank you for your kind service!

Once again Springdale Automotive cleaned up a mess that another shop in town made of my truck. I used to do most my repairs on my own, so I understand what’s being explained. The repair was more than I expected, but also a lot more complex than I first thought. We walked through the estimate line by line, task by task. It seemed reasonable. What I like best are the text updates, reliable estimates, clean lounge area and excellent work. There is a tire/brake/suspension shop that is within walking distance of my home, but I drive several miles to Springdale Automotive because of the overall excellent experiences I have had. I hope too many folks don’t read this, though. I like that I can usually get same day service. Don’t want them getting too busy ;)

They are so kind here and go the extra mile to ensure exceptional service and repair. Highly recommended

A phone call to schedule and then in & out smoothly! Would highly recommend them!

This is the only place I trust to work on my vehicle. They are always professional, honest, and do both incredibly good and quick work. I took my truck there on Monday morning with a dead alternator and they had it replaced by mid-afternoon the same day. Fantastic place, that I couldn’t recommend higher if I tried.

These are our ‘go to’ guys for our car repairs. Very friendly and great service.

My experience with Springdale has been always outstanding. I often visit here to get my Nitro fill in Mini Tires which they always do with a smile. Recently I had to get service on a problem tire pressure. They welcomed me with a smile and fixed it without charging. I am indebted to Springdale as my Neighborhood automotive solution! :-)

I have chosen to bring my two vehicles to Springdale for the past 15 years. This is my first review because I'm a busy hospitality employee that forgets just how important this type of feedback can be. They have always (I can't stress this enough) been forthcoming about issues with my vehicle in the most professional and somehow down to earth manner. I have had different techs over the years give me the type of consistency with maintenance and repairs that I haven't found elsewhere when communicating with family members that have gone to a big chain for their needs. Springdale has always been reasonably priced for me and any major work that I have needed done has included a warranty (for no additional fee). I have had an alternator replaced that had just passed the warranty amount of time or mileage (can't recall) and they still replaced it with no questions asked when it broke again (Sprindale doesn't manufacture the parts, and I've had no issue with part quality outside of that alternator[bad apples happen]) because that is how they treat people. If you, a good friend or family member need work done on a vehicle then have Springdale take a look at it. They are a bright spot I'm the automotive repair industry.

I was very pleased with the service (oil change). Courteous and friendly. I plan on using them for service from now on out