Louisville and Prospect Auto Repair

Had some hiccups but manager and staff worked them out to our satisfaction. Very satisfied with their cooperation and can do attitude.

Great service! The mechanics there are very trustworthy! Would definitely recommend to anyone!

I had previously had service at this location replacing the warped front rotors and brake pads on my truck. This time I had the rear rotors and brake pads plus brake fluid flushed. I mentioned to the staff I thought the front rotors were warped again. They inspected and replaced them at no charge since the service was recent and still under warranty. They explain all repairs and always answer any questions I may have.

Excellent facility, highly knowledgeable staff, expert care! What more can one ask for? I brought my recently purchased ‘91 Jaguar XJS (5.3L) in for an initial inspection & any required follow-up service required after various other import specialized shops simply balked @ the challenge. Dave Roberts & his team of mechanics simply knocked it out the park. Sold!! As an extra measure of reassurance when I pulled up to drop my vehicle off I viewed 2 other classic Jaguar’s in the lot getting serviced as well alongside a classic Mercedes. C’est Magnifique!!

Amazing group of people

The crew was nice and bent over backward to satisfy. Labor cost was about average, but the markup on parts is extremely high. 50% to 100% markup. All the part numbers came back as Duralast (Auto Zone). Cheap parts.

Great communication and updates

Great customer service.

The staff was very responsive with their assessment of the problems with my two Saturns and made extra effort to have the cars ready when needed. Thank you! George