Louisville and Prospect Auto Repair

Very friendly service & helpful

Very friendly and good service.

Very professional for our tire repair and replacement issues. Helped us find an out of stock tire and got new lug nuts when they had fallen off after visiting another auto shop. Will definitely go back.

Excellent explanation and a quick fix!

They got me in and out quickly. They did just the work specified and did not try to push any other work. I find them to be very professional and honest. They gave me a ride home and picked me up. Shuttle driver very polite and drove responsibly.

Eirlys is the nicest most direct and informative advisor I’ve ever had the privilege of working with to make my nightmare of truck work as easy of a process as possible.

Great service, Eirlys was very kind and helped me with everything I needed! I will definitely be coming back again to see them soon.

Went in for some repairs that i needed done (after not being at all satisfied with the last shop i visited) and Springdale not only fixed my car but also found another very serious and potentially dangerous issue (that the last shop completely failed to do) and fixed that as well. Very afforable and super easy to communicate with. 10/10 will come back in the future if i need things done. Springdale rules.

Three trips and thousands of dollars spent to fix the same problem that kept reoccurring “after” it was supposedly fixed by Springdale. Each time all they did was throw parts at the problem. The last time with the same fault codes, they charged another diagnostic fee and provided another ridiculous estimate wanting me to throw even more parts at the problem. when I said I was going to get another shop to give me a second opinion and I didn’t think the fee was justified since they hadn’t fixed the issue, the CSR was extremely rude and disrespectful. I won’t be back. They are overpriced, unable to properly diagnose and fix issues and are rude when paying customers expect them to honor their labor warranty. AVOID. 2/29/2024 follow up. Went to the Dealership today to get this fixed once and for all. They replaced the gas cap ($30)...Problem solved. Tells me that Springdale Auto has no idea what they are doing or more likely they are ripping customers off deliberately. Again...AVOID!

I cannot recommend this place enough! They were kind, easy to work with and much faster and cheaper than other places. They even came and picked me up when my car was done. If I could give 6 stars I would!