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1

It is unfortunate to say Springdale automotives is a rip-off more than anything else. I had a tire with low pressure that needed a patch, I paid $52 to get this repaired here. The NEXT DAY as I was driving the TPMS sign went off again and my tire felt strange. Took it to back Springdale to check out what was wrong, the person who patched my tire forgot to SEAL IT. They re-repaired it at no extra cost obviously, but it should never have happened in the first place, especially when it cost FIFTY dollars. If you do come here, CHECK PRICES OF OTHER PLACES FIRST and see how much parts are. I had a rear window that wouldn’t roll up. I was going to be charged 200 for this fix. Went out and bought the parts (about $50) from autozone and fixed it myself. Keep in mind I have zero experience doing this. Took 30 mins and have never had any issues since with it, and never had anyone find any issues during car check-ups. Normally I love buying and supporting local, but that should never come at the expense of getting ripped off and subpar service. This place is extremely overpriced and will take advantage of those less knowledgeable about car mechanics, especially women. They have fantastic customer service and have always been polite and quick, it’s just disappointing to know I am not getting my money’s worth in these hard times.

Ms. Naser, we are not in the business of "ripping" people off. We are in the business of providing quality repairs done by qualified ASE Certified Technicians. We are a family owned and operated business that is currently ran by myself (a woman), as well as the shop you are referring to is also ran by two women, and I take it personal when you say we "take advantage of the less knowledgeable, especially women". That couldn't be farther from the truth. It is unfortunate that we had to fix your tire for a 2nd time but we did fix the issue and we stand behind what we do. We have never claimed to be the cheapest option because we are not. We employ certified professionals to service your vehicle, we use the best quality parts, we offer the best warranty and provide a service experience to our customers that they can't get anywhere else. You will always be able to go to a parts store and buy the parts cheaper and put them on yourself. But that kind of service is not what we are about. Hopefully you can understand the difference between "do it yourself" or bringing your vehicle into an established professional business with qualified technicians serving your vehicle. We do offer several discounts on our website and app to help out our customers in these difficult times.

- Westport
5

The rear defroster in my 2011 Chevy Impala has not been working for about a year. After doing some investigating I found that the pin connecting the wire from the front of the car to the back had burned up. After one phone call, Springdale Westport was able to get me an estimate that I was more than happy with, as well as get me in first thing the next morning at 8am. I got my car back with a working rear defroster without having to pay for a brand new rear window in less than 4 hours.

5

Thank you Alan we very much appreciate the review

- Westport
5

These people are very honest and fair !! Great people and the receptionist was very nice and professional . YES, I will return and I will recommend .

Thank you for supporting our local family owned business! We appreciate your review!

- Westport
5

Long story short, original diagnosis was wrong. Took the car back and they made it 100% right. The area rep called and we had a discussion about the entire issue and he said they would make it right and they did. Very fair in my opinion and I will continue to use them. Aside from this, they are all very honest as well.

5

I have trusted Springdale Automotive to keep my family safe for years. I am a decent amateur mechanic myself. I know just enough to know my own limitations. I also know enough to know superior service when I experience it. Springdale Automotive is managed and staffed by honest and gifted professionals. I will not take my cars anywhere else. Ever.

4

They seem very pricy and expensive for oil changes. But it’s handy so we go there. Repairs are better than a car payment. Still... they seem expensive

We may be more expensive than others in the market but, we back all of our repairs with a 5 year/50,000 mile warranty and we use only OEM quality parts. Our complimentary digital inspections are performed on each visit and offer a ton of value with pictures and video that you can't get at most repair shops. Plus after 4 oil changes the 5th oil change is FREE! Don't forget to download our APP for more savings! We are a local family owned business for 25 years and we appreciate your business!

- Westport
5

Thanks for the review and for supporting a local family owned business!

- Westport
5

Fixed tail light

5

Service was conducted professionally and the results were fast and accurate. Have used their services for years