5

Got me in on short notice and did great work for a very reasonable price. 5 stars all the way!

5

Good people willing to work with you and find out exactly what your car needs. Definitely recommend their services for anyone in need of car repairs.

5

The folks at Springdale are awesome I have used them for automotive maintenance for years and they have always been honest, trustworthy, and reasonable in price. I trust them to do all my auto repair work. Peace of mind.

1

Called to ask them if they could rebuild the HVAC box on my truck and the person who answered the phone said that they could do the work. She said they would email me a quote "in a few days". It's been two weeks and I've heard nothing. When they had a shop in J-town, they did some repairs on one of our vehicles and when I went to pick up the vehicle, there was a huge and very noticeable gouge in the paint on the door and no one said anything about it. When they asked around the shop, one of their guys said something fell and hit the door, he said he didn't see anything wrong with the door when he looked at it afterwards. Once I pointed it out, they were able to "see" it. They did reduce the bill for the repairs I took the vehicle in for as a result, but They weren't going to say anything about it until I saw it. I guess I shouldn't be surprised that I didn't get a call back for the work on my truck.....

5

If you see this twice, I sent the first review to the wrong location. Sorry about that. I used Springdale Prospect several months ago- just getting around to a review today!: I used Springdale, Prospect for years before I moved out of state. I recently returned, had a bunch of car trouble, called them in March, just as Covid-19 was closing us all down. They were awesome! They disinfected everything, first, when they got the car and again after the work was finished. They contacted me every step of the way and finished quickly. I was very happy with their respect, service and work! So very appreciative!

5

I used Springdale, Prospect for years before I moved out of state. I recently returned, had a bunch of car trouble, called them just as Covid-19 was closing us all down. They were awesome! They disinfected everything, first, when they got the car and again after the work was finished. They contacted me every step of the way. I was very happy with their respect, service and work! So very appreciative.

5

Had a flat from embedded screw, needed repair. Called Brandy at the Springdale Brownsboro location an hour before they closed. She made it happen. Two guys came out, got the car, repaired my tire, and I had my car back by 5:00. Very grateful and very happy with the service!

5

Professional, courteous, and quality service. Five stars above the rest and I have the experience with other services to compare. There is no comparison! Springdale is tops!

5

The service was great. I especially liked the detailed inspection report that was sent to me. And I got a free car wash!

1

This shop had my vehicle 3 TIMES in the span of 2 weeks for the SAME issue. They charged me $1000 without fixing my vehicle then wanted to charge an additional $115 to run an "electrical test." One of the three times the techs didn't even put all of the parts back on my car before they gave it back to me. After speaking to one of the service writers, they allegedly ran the test and discovered a "bolt was loose" on the battery. This sounds like a cover story they came up with when they realized they wouldn't be getting anymore money out of me. I never complain and am very easygoing, but I will definitely be filing a report with the BBB.