5

Thank you for choosing Springdale Automotive & supporting Family owned business!!!

- Middletown
5

Great experience. Excellent communication and fair pricing

Thank you Leslie! communication is key thank you for choosing Springdale Automotive Center & supporting family owned business

- Middletown
5

Found problem first place could not fix.

Thank you Scott!! Our technicians here at the Prospect location are amazing. Very talented ASE Master Certified technicians!

- Prospect
2

Springdale automotive broke a important safety feature on my car. Three of the sensors that provide tire pressure to my dashboard stopped working as a result of their service on my car. They refused to fix the issue and I drove the car off their lot with my car in worse shape then I brought it in to them. Furthermore, they asked me to spend $400 to fix the things that they broke on my car. I found them to be both confrontational and unsympathetic to the customer’s needs. ..... Your private reply was not helpful. It does not matter how old these sensors were. They worked fine before I received service. I received no (zero) advice up front about the risk that buying new tires from you would potentially screw up my sensors. The proposed $400 cost to fix an important safety feature that I lost during your service is a slap to the face. This is horrible customer service.

Mr. Ramano I understand and sympathize with your situation. We are family owned and operated business we will always be open and honest with anything we do. I don’t believe it’s fair to say we broke your sensors. You and I had a very lengthy conversation about how those tire pressure sensors work and how over time they will lose their frequency thus resulting in needing new sensors. If we broke your sensor installing your tires we would gladly cover the cost of the new sensor. But your sensors are 12 years old they are due for replacement. The batteries inside the TPMS systems are designed to last 5-6 years they are not lifetime sensors.

- Prospect
5

1

Horrible experience. Replaced a flat tire for me for $300. New tire blew up within 10 days. I mistakenly thought under warranty. WRONG!!! They took almost a week to replace it and charged me another $300. I have spent thousands of dollars with them throughout the years. NEVER AGAIN Stay away from that place. They will RIP you off.

5

Awesome service all around and very honest and trust worthy!

Thank you so much Ms Huber! We really appreciate the awesome review! We will never pressure anyone into any repairs or anything like that we are just here to help and let you know the condition of your vehicle. Thank you so much for choosing Springdale Automotive and supporting locally owned business

- Prospect
5

5

Thank you so much for choosing Springdale Automotive and supporting locally owned business! We really appreciate the great review

- Middletown
5

Springdale Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brownsboro (502) 425-4830, Prospect (502) 228-7705, Middletown (502) 245-3414, Bowman Field (502) 452-9721 if you have any issues in accessing any area of our website.