Louisville and Prospect Auto Repair

Friendly and knowledgeable.

Use them regularly. They are always professional, polite and competent. Highly recommend!!

Thank you Mike for providing such awesome customer service and for making each visit personable. Six years and counting.

My check engine came on for an evap leak. Needed a new gas cap after smoke test showed leak at the cap. 10 days later, the check engine and evap code purge valve leak reappeared. A bad purge valve vent was replaced. A week or so later, the check engine light with code for Fuel Tank sensor problem. The tech had to drop the tank and replace the sensors and valve. All fixed. The evap system is often difficult to diagnose, even if a check engine light gives some guidance. If the system isn't acting up when the tech is diagnosing the problem, it's very difficult to pin point the problem. Fortunately, the problem sensors/valves did act up at the time and was fixed. Springdale did an excellent job and Service Advisor Brian Smith kept me fully informed of the findings and work status along the way. Well done. I still don't like the Credit Card processing fee. It cost me $28.00 just to pay by credit card. Shop supplies fees are also added. Over the years, I've probably paid enough in shop supplies alone to buy a tech some cool tools! Five ***** Stars for Springdale!

I noticed a screw in my tire one afternoon and was unsure where to go to get it fixed since it was so late in the day. This shop was closest to me so I thought I would just call and see if they could fix it for me before closing. The guy on the phone was so friendly and told me come on in and they will get it fixed today. I was so relieved and grateful. Once I arrived they got my car in the shop right away and after about 30 minutes I was back on the road. Best experience ever!

I called early one morning after I heard hissing from my tires. I know they were swamped, but they acted like I was the only one there. They took the situation seriously and expressed great concern for the safety of my family. They even shuttled me to and from my house during the repair. Lastly, while some companies would have charged me for a whole tire whether I needed it or not, they made a small repair and charged me the most nominal fee. I’m so thankful for their service and will definitely be back.