Back in Louisville after 21 years in New York and California, I was a bit concerned on who I would trust my cars to. Springdale is your quintessentially perfect independent BMW spot in Louisville. My 2014 X3 35i M-Sport, impeccably serviced and cared for, been perfect without a single unscheduled day in the shop threw a dreaded check engine light @ 68k miles. Everything from diagnostic to repair was fully explained, accurately quoted, and expertly performed. The service and care was impeccable. Candy, Dan, and Dave are the epitome of professionalism, understanding, training, and ability regarding anything BMW. As a long time BMW fanatic, owner, and BMWCCA member, as well as a former Mercedes-Benz dealer service advisor @ Tafel Motors 20+ years ago, I will never hesitate to call on Springdale when my BMW’s need service. Those would include my 1991 325i, a 2016 M235i vert, this 2014 X3 35i, and our new 2021 540i. I know a thing or two about German cars. These guys are the real deal.
Mr. Kent thank you so much for taking the time out of you're day to express your positive experience with Springdale Automotive Centers, We have very highly skilled technicians and our advisors are top notch when it comes to customer service. Thank you so much for the outstanding review and for putting your cars needs and trust in Springdales hands. Thank you!!!