5

I've used this company for 10years to work on my vehicles. They always give accurate advice, quality work and great customer service. I pulled in with a flat tire recently and within 15 minutes they worked me in and had me on the road again. I know flat tires is not their bread and butter, but they know how to take care of their customers. Good honest mechanics are hard to find and these guys are it.

Thank you Mr Duke we really appreciate it !!!

- Bowman Field
5

Not only were they able to get my car in and fixed in a couple of hours (on a Friday afternoon no less!), but they drove me home (25 minutes away) because I was unable to wait at the shop. Great family owned business!

Thank you so much Shannon for taking time out of your day to write about your positive experience! We are all about customer service. #familyownedandoperated #servicelocal

- Middletown
5

Excellent service. They brought my diesel Jetta back to life. It runs better than it has for years. They were very clear as to what needed to be done and how much it would cost... no surprises and no unnecessary work done.

Thank you Mr. Worley we really appreciate the 5 star review!!!

- Middletown
5

I get nervous around most auto repair shops, but not ANYMORE. I have had nothing but wonderful customer service and excellent repairs- 0 problems. Everyone is very professional and they have the most highly skilled mechanics. These guys know what's up and I would recommend them to anyone. It's a plus too that they are locally owned and operated.

5

Thanks for the oil change on my 2010 TDI!!!

5

I take my cars to Springdale because they are fair competent and friendly

Thank you Erin! Thank you for taking time out of your day to write about your positive experience. Thank you for choosing Springdale Automotive

- Brownsboro
4

Had a pretty terrible oil leak and had to replace the gaskets here. The leak kept going and each time I brought it back in, they looked at it free of labor. Eventually they tracked the real problem down. They were always professional and courteous each time I had to bring the car back too, even when they were working at cost of parts (basically for free). Bring your car here if you want the job done thorough and you want it done right.

Thank you!!!

- Bowman Field
5

Took the car in got an estimate for repairs and options. Everything was explained to us very concisely and honestly with prices broken down. Found ourselves a new car service center!

Thank you so much for the five star review!!!! We really appreciate it.

- Middletown
2

My wife went in today (Jan 31, 2014). She reports that she requested an estimate on several problems. Stein decided she needed an oil change and charged her for it, even though my wife regularly changed the oil. $12 for a PARTIAL oil change. You cannot just top off someone's oil without her permission and charge her for it. Stein's will take advantage of foreigners, beware. Best take your business elsewhere.

Mr. Mayberry I realize this response is 4 years old but we are now under new ownership. We are family owned and operated and provide a 3 year 36,000 mile warranty on parts and labor we would love for you to try us again.

- Middletown
1

I've only dealt with Stein Automotive once and it will be my last. Took girlfriend s car in several weeks ago. Informed them of the problem (headlights would randomly turn on and drain battery). Obviously, something was wrong with the electrical system for the headlights. They took a look and we picked the car up the next day. They said nothing was wrong with it and charged us $200 for towing, labor, etc. Nothing was done to try and address the electrical problem. I d also like to thank whatever automotive tech decided to smoke in her car and use the ash tray. Very professional. Suprise, same problem happened again this weekend. Shocking, right? The same issue we told them about. We had it towed and taken back to Stein again. Well, something WAS wrong with it, a bad switch. Total cost was $400 for towing, parts, labor, etc. We didn't even get so much as an apology from Stein let alone any type of discount or some type of small compensation for the trouble. Save yourself the trouble, time, and money by going to a different automotive repair center who will do the job right the first time around.

I am sorry to hear about your less then perfect experience at Stein Automotive, we are now under new ownership, we are family owner and operated and provide a 3 year 36,00 mile warranty on parts and labor, please try us out again you won't be disappointed

- Middletown
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