5

I was referred to Stein Automotive by several Jaguar owners and finally decided to give them a try. I have been extremely satisfied with their service and regret that I waited so long to switch over to them. Courteous, professional and affordable....Really, what more could you ask for? I'm one satisfied customer! �

5

Excellent Service Manager (Kenny Hart) and tech staff. Very thorough service details on performed work. Always feel the work performed is completed at the highest level and quality.

5

Super quick and very reasonable! Had me in and out in less than a hour.

1

They are the absolute worst. They (over) charged me twice for the same issue and didn't resolve the problem. I went to the actual BMW dealership and they took care of it for less. Will NEVER go to them or recommend their services to anyone ever again.

Hi there, I'm sorry to hear about your less then perfect service with Stein Auto. We strive for a five star experience for all our customers. If you could please contact me at [email protected] I would Love to speak with you and make this right.

- Bowman Field
5

What a great find. Went to the shop on Westport Road. I have taken my older Jeep 2000 Xj several times for a variety of issues. They were prompt, efficient, they did what they said when they said they would and were fairly priced. I'm sure I'll be back.

5

Great people and great service. We couldn't ask for a better automotive service.

5

It's rare that I plug a business. In fact... this may be the first time. Yesterday morning, I took my car to Springdale Automotive to get a backing light replaced. As promised, they had the car ready and out front in a half-hour. When I asked them what was owed, they responded, "Oh, there's no charge. It only took us a few minutes." They never took my full name down. They never asked for my e-mail address or my phone number. They didn't even ask me for repeat business ...

5

I am so happy with Stein Automotive. I dropped off my 2006 Lincoln for service using the night drop. The car was repaired, oil changed and cleaned the next day. They used my credit card on file and delivered my car. Parked it in the back yard and left the paper work and keys in it. What a great bunch of guys. Prices are a little high but the quality is even higher. I live behind the business and they are great neighbors. Closed by 5 PM on weekdays and closed on weekends. These guys even watch my house when we are out of town. Trust these guys to fix it right.

5

I usually have my oil changed at Springdale and have been very impressed with the customer service received and the low pressure on getting things that aren't necessary right away. For instance, they let me know that I needed new front brakes 6 months ago but said that I could wait until my next oil change if necessary and gave me full details on numbers of the wearing of pads versus their recommendations, etc. They were patient with me as I am not well versed in the automotive department and I have never felt like they are taking advantage of that. I'm getting new brakes next week!

5

The service at Springdale is incredible. I never feel like they are trying to up-sell me anything I don't need. If they recommend something and I want to wait, they are respectful of that and even give options so I can choose how to handle an issue with my Volvo in the meantime. They are creative in finding solutions to common problems, but I never feel like they are taking a shortcut that would affect the quality of the repair. I highly recommend them!

Springdale Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brownsboro (502) 425-4830, Prospect (502) 228-7705, Middletown (502) 245-3414, Bowman Field (502) 452-9721 if you have any issues in accessing any area of our website.