Louisville and Prospect Auto Repair

Very cordial. Did work promised and in timely fashion. Professional in every way. Clean establishment.

ABSOLUTELY AMAZING. They have the best advisors and techs in louisville and my car is always done right, fast work from Good people who care. Thank you Springdale for treating me like family.

Staff was very friendly and knowledgeable. Small job for me this time around but would go to them all the time. Love their lounge area. Has wifi and coffee. Great place to get work done while they were fixing our van.

Brought my BMW Roadster in for a full radiator and hose replacement 06/22 after a “discount tire store” oil replacement and systems check ended up mysteriously resulting in the breaking off of a small hose connector built into my radiator. Was not trusting to let the same place fix it. Was Recommended by a neighbor I use Springdale on Taylorsville Rd. I was dubious because of older reviews (when that location was under a different name and ownership). I was shockingly impressed with Springdale (Taylorsville Rd). From repair estimate (which is not free) to repair and pickup the communication from the shop to myself was exceptional. The estimate document was very detailed with a full breakdown of all costs. Authorization processed before repair. No surprise charges upon pick up. Work done by a certified BMW tech. Springdale is more expensive than a discount shop, but the quality of work is worth every penny. This was as close to white glove treatment as I’ve every had from a repair center. The service manager Candy was 5 star communications wise.

I like that they suggest things that are actually needed instead of going by the dealership/ manufacturer and car computer settings on things like "time for Plan A or Plan B maintenance". "If it ain't broke or wore out don't fix it" as repairs are already expensive enough.