Louisville and Prospect Auto Repair

Had a pretty terrible oil leak and had to replace the gaskets here. The leak kept going and each time I brought it back in, they looked at it free of labor. Eventually they tracked the real problem down. They were always professional and courteous each time I had to bring the car back too, even when they were working at cost of parts (basically for free). Bring your car here if you want the job done thorough and you want it done right.

Took the car in got an estimate for repairs and options. Everything was explained to us very concisely and honestly with prices broken down. Found ourselves a new car service center!

My wife went in today (Jan 31, 2014). She reports that she requested an estimate on several problems. Stein decided she needed an oil change and charged her for it, even though my wife regularly changed the oil. $12 for a PARTIAL oil change. You cannot just top off someone's oil without her permission and charge her for it. Stein's will take advantage of foreigners, beware. Best take your business elsewhere.

I've only dealt with Stein Automotive once and it will be my last. Took girlfriend s car in several weeks ago. Informed them of the problem (headlights would randomly turn on and drain battery). Obviously, something was wrong with the electrical system for the headlights. They took a look and we picked the car up the next day. They said nothing was wrong with it and charged us $200 for towing, labor, etc. Nothing was done to try and address the electrical problem. I d also like to thank whatever automotive tech decided to smoke in her car and use the ash tray. Very professional. Suprise, same problem happened again this weekend. Shocking, right? The same issue we told them about. We had it towed and taken back to Stein again. Well, something WAS wrong with it, a bad switch. Total cost was $400 for towing, parts, labor, etc. We didn't even get so much as an apology from Stein let alone any type of discount or some type of small compensation for the trouble. Save yourself the trouble, time, and money by going to a different automotive repair center who will do the job right the first time around.

Amazing work done!!!

I have been a life long fan and customer. Their expertise, professionalism and positive attitudes have never given me a reason to ever want to go anywhere else!

Excellent professional service that I have come to expect.

Worth every cent to know your car is being taken care of by honest professionals.