I have been going to Stein for over 15 years and dealing with Ned and his team. Mechanics are thoroughly trained in all makes of cars not just imports. As a reliability engineer, I believe strongly in the value of preventive maintenance and Stein has kept our cars, including an F-150, in top shape. There are some preventive maintenance items such as changing brake fluid that most people won't do and end up with costly repairs that could have been avoided. Ned is very skilled in determining maintenance plans appropriate for your car and the cost is fair. Much more convenient that the dealer and I don't feel pressured ever to purchase services I don't need. Anytime we have had a repair, the issue is diagnosed properly and fixed correctly the first time. In one recent instance, our battery was draining overnight but the battery checked OK. Top mechanic David diagnosed a faulty relay in a matter of minutes and the repair was done quickly. Other shops might have taken longer to find the problem. 100% honest, rides provided to and from the shop, a very clean waiting area and COFFEE. What more could you ask for.
Rob Mainsaver, thank you so much for taking time out of your day to write such a great positive review about your service with Stein Automotive. Ned & Dave and our highly trained technicians are amazing we are so lucky to have them! Thank you so much.